Terms of Policy

1. Agreement to Terms

These Terms of Policy constitute a legally binding agreement between you ("User", "Customer", or "You") and our platform governing your access to and use of our website, services, and online store.

By browsing, accessing, registering an account, or placing an order on our platform, you acknowledge that you have read, understood, and agreed to be bound by all the terms, conditions, and disclaimers outlined herein. If you do not agree with any part of these terms, you must immediately discontinue the use of our services.

2. User Account and Responsibilities

When creating an account or placing an order on our platform, you agree to:

• Provide true, accurate, current, and complete personal and delivery details.
• Maintain the confidentiality of your account login credentials and passwords.
• Accept full responsibility for all activities that occur under your account.
• Promptly notify us if you detect any unauthorized access or breach of account security.

3. Products, Pricing & Natural Variations

We take special pride in offering pure, natural, and traditional cow-based and organic products (such as A2 Ghee, traditional personal care formulations, organic fertilizers, and wellness derivatives).

• Natural Variations: Because our products are prepared using authentic, natural, and non-synthetic methods, slight variations in color, aroma, texture, and consistency across batches are natural and reflect product authenticity.
• Pricing & Availability: All prices are displayed in Indian Rupees (INR) or applicable local currencies and are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.
• Order Acceptance: We reserve the right to cancel or refuse any order due to pricing errors, product unavailability, or suspected fraudulent activity.

4. Strict No-Refund & No-Replacement Policy

Because our catalog consists of perishable, hygiene-sensitive, and natural cow-derived goods, strict quality and hygiene protocols apply to all transactions.

5. Shipping, Dispatch & Delivery Terms

We work with reputed logistics and courier partners to ensure safe delivery of your purchases:

• Dispatch Time: Orders are processed and dispatched according to standard operating timelines after payment verification.
• Delivery Timelines: Estimated delivery dates are approximations provided by logistics partners and may vary due to weather, transit delays, or regional restrictions.
• Incorrect Addresses: We are not liable for non-delivery or lost parcels resulting from incorrect or incomplete shipping addresses provided by the customer.

6. Natural Product Disclaimer & Limitation of Liability

The information and products provided on this platform are rooted in traditional practices and natural wellness philosophies:

• Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
• Always conduct a patch test or consult a qualified health or agricultural professional before using specialized natural products.
• To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

7. Intellectual Property Rights

All content included on this website—such as text, graphics, logos, images, product descriptions, digital downloads, and layout designs—is the exclusive property of our company and is protected by relevant copyright, trademark, and intellectual property laws. Unauthorized reproduction, modification, or distribution is strictly prohibited.

8. Contact Information

If you have any questions, clarifications, or concerns regarding these Terms of Policy, please feel free to reach out to our team: